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Honor Student
Jasmine4
Posts: 2
Member Since: ‎02-16-2014
Message 1 of 3 (997 Views)
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Proxy Server Not Responding

First of all, please note I am not the best at finding answers to my issues.  I've read some things regarding the message in Internet Explorer while on the internet about Proxy Server not responding, but I'm a little leary about doing what it says.  There are two users on our computer.  My connection is fine.  I can access anything on line.  When my husband attempts to access websites except his e-mail, he gets the error message.  I've also run a diagnostic program that tells me "The remote device or resource won't accept the connection."  I have no idea what to do with that.  Can anybody help me in layman's terms how to fix the problem so that he can access the internet as he did before?  Many thanks for a solution.

HP Support Agent
Dunidar
Posts: 5,337
Member Since: ‎09-03-2013
Message 2 of 3 (940 Views)

Re: Proxy Server Not Responding

Hello Jasmine4,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand your husband is having issues accessing the Internet, but on the same computer you are not. I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this we can provide you with accurate information.

 

Which Windows operating system am I running?

Is the Windows Version on My Computer 32-bit or 64-bit?

 

Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!



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Honor Student
Jasmine4
Posts: 2
Member Since: ‎02-16-2014
Message 3 of 3 (921 Views)

Re: Proxy Server Not Responding

Thank you for your response, but believe it or not, I actually fixed the problem.  I started comparing settings between his access and mine.  I found when signed into his access and reviewing the Internet Options there was a box checked for a LAN.  On mine, of course, there wasn't. I unchecked the box and all was good again.

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