08-30-2010 09:06 PM
Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521-2W]. Could someone kindly tell me what is wrong and how do i go about rectifying the problem? Thanks in advance
08-30-2010 09:18 PM - edited 08-30-2010 09:20 PM
You can look for a possible hard drive firmware update for your drive or perhaps the diagnostic tool is giving you a "false positive" result.
The hard drive failed the diagnostic test. If you can boot Windows then try the following:
- From the RUN window enter: chkdsk
- Open my Computer and right mouse click on the hard drive --> properties --> Tools --> Check now (complete surface analysis)
Otherwise try a complete reformat or replace the hard drive. I hope that you have the HP Recovery Disks and that your data is backed up.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in legacy mode - test systems
08-31-2010 11:14 AM
If your system is unbootable you can try this method to copy your important data to an external USB drive, this will only work if the hard drive has not completely failed.