Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521-2W] (1229 Views)
Reply
Student
spinny88hk
Posts: 1
Registered: ‎08-30-2010
Message 1 of 3 (1,229 Views)

Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521-2W]

Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521-2W]. Could someone kindly tell me what is wrong and how do i go about rectifying the problem? Thanks in advance

Provost
Big_Dave
Posts: 18,902
Registered: ‎07-17-2009
Message 2 of 3 (1,227 Views)

Re: Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521

[ Edited ]

You can look for a possible hard drive firmware update for your drive or perhaps the diagnostic tool is giving you a "false positive" result.

 

The hard drive failed the diagnostic test.  If you can boot Windows then try the following:

 

  1. From the RUN window enter: chkdsk
  2. Open my Computer and right mouse click on the hard drive --> properties --> Tools --> Check now (complete surface analysis)

Otherwise try a complete reformat or replace the hard drive.  I hope that you have the HP Recovery Disks and that your data is backed up.

 

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Associate Dean
Mumbodog
Posts: 11,026
Registered: ‎01-11-2010
Message 3 of 3 (1,203 Views)

Re: Ran HP diagnostic test, got the following: LBA value 287849. Failed Smart short self test [HD521

If your system is unbootable you can try this method to copy your important data to an external USB drive, this will only work if the hard drive has not completely failed.

 

http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation