Question
Reply
 
Honor Student
Nance
Posts: 3
Member Since: ‎05-23-2009
Message 1 of 5 (808 Views)

Replacement software?

Recently, due to my operating system getting corrupted by a bad memory stick, I had to get my hard drive reformatted.  Consequently, the supplemental software that came with my HP Pavilion a1020n when I bought it new no longer exists.  I can't find any disks, so assume that none came with the computer.  Is there any way to get back some of the free software that came with the computer?  :smileyhappy:
Intern
xylf
Posts: 45
Member Since: ‎03-28-2009
Message 2 of 5 (798 Views)

Re: Replacement software?

try this website. www.computersurgeons.com
Provost
CherylG
Posts: 22,479
Member Since: ‎11-12-2008
Message 3 of 5 (789 Views)

Re: Replacement software?

1.Since you lost software, I assume you didn't format and reinstall using your included HP Recovery software?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07145&dlc=en&lc=en&jumpid=reg_R1002_USE...

 

2.Did you happen to make a Recovery Disk set ,maybe when the system was first set up and you put them away?

 

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&rule=69&product=3696841&docna...

 

Your model's page to order Recovery Disks:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=459880&lang=en

 

 


******Clicking the Thumbs-Up button is a way to give Kudo's -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
Honor Student
Nance
Posts: 3
Member Since: ‎05-23-2009
Message 4 of 5 (769 Views)

Re: Replacement software?

1.Since you lost software, I assume you didn't format and reinstall using your included HP Recovery software?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07145&dlc=en&lc=en&jumpid=reg_R1002_USE...

 

2.Did you happen to make a Recovery Disk set ,maybe when the system was first set up and you put them away?

 

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&rule=69&product=3696841&docna...

 

Your model's page to order Recovery Disks:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=459880&lang=en

 

 

1. I searched for disks and couldn't find any.  I always wondered about that.  I remember not seeing disks in the computer box and I just thought not having disks for Windows and the freebies installed on the computer was the wave of the future.  I recently took my computer to a local repair shop due to bad symptoms that were narrowed down to a faulty memory stick.  The tech guy there reformatted the hard drive and reinstalled the exact Windows XP operating system as per my license on the side of the computer. 

2. So I don't have recovery disks.

 

Thank you for the links.  They appear pertinent for Windows and recovery reasons. 

Thank you very much.

Honor Student
Nance
Posts: 3
Member Since: ‎05-23-2009
Message 5 of 5 (768 Views)

Re: Replacement software?

Thank you for the link.  :smileyhappy:
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation