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CSOS4E23
Posts: 12
Member Since: ‎12-04-2010
Message 1 of 23 (1,165 Views)
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Restore To A Previous Date

I have an HP Pavilion slimline desktop. I got a virus. Do I have to restore the whole computer or can I just restore to a previous date like a day or two before the computer got infected? Or should I just restore the whole computer.

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 2 of 23 (1,163 Views)

Re: Restore To A Previous Date

Hi,

 

On the link below is the download and instructions for creating a bootable antivirus CD.  This CD needs to be created on another PC, not the infected one.  Once you've created the CD, start the infected PC, insert the CD and then reboot to start the process - just follow the on screen prompts.

 

http://www.techmixer.com/kaspersky-rescue-disk-load-kaspersky-antivirus-2009-using-dos/

 

Afterwards, it would be a good idea to run further scans with on-demand security software, but do the above first.

 

Hope this helps.

 

Best wishes,

 

DP-K

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CSOS4E23
Posts: 12
Member Since: ‎12-04-2010
Message 3 of 23 (1,142 Views)

Re: Restore To A Previous Date

Thanks for the information. I will try and see if that works so I will not have to restore my whole computer. If I do not have a CD to burn it to can I burn it to a DVD instead?

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 4 of 23 (1,133 Views)

Re: Restore To A Previous Date

Hi,

 

You'll be fine burning it to a DVD.

 

Let me know how you get on as there are a couple of other processes to carry out after this to ensure your PC is completely clean.

 

Best wishes,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Tutor
CSOS4E23
Posts: 12
Member Since: ‎12-04-2010
Message 5 of 23 (1,094 Views)

Re: Restore To A Previous Date

Hi David,

 

Do I select save or open when the box pops up. I selected save but it did not show that it saved.

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 6 of 23 (1,090 Views)

Re: Restore To A Previous Date

Hi,

 

If you click the Start Menu, click your name at the top right and click the Downloads folder, you should find it here.

 

Best wishes,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Tutor
CSOS4E23
Posts: 12
Member Since: ‎12-04-2010
Message 7 of 23 (1,083 Views)

Re: Restore To A Previous Date

I did what you said and it is still not there. Should I try to download it again.

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 8 of 23 (1,079 Views)

Re: Restore To A Previous Date

Hi,

 

Which browser are you using to download the file?

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Tutor
CSOS4E23
Posts: 12
Member Since: ‎12-04-2010
Message 9 of 23 (1,075 Views)

Re: Restore To A Previous Date

Internet Explorer.

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DavidPK
Posts: 33,744
Member Since: ‎09-24-2010
Message 10 of 23 (1,072 Views)

Re: Restore To A Previous Date

Hi,

 

When the download dialogue box appears, select Save and you should see the folder IE is going to save the file to.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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