HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Return Address Will Not Print (50 Views)
Reply
Reply
Topic Options
rebeccagirl Honor Student
Honor Student
rebeccagirl
Posts: 8
Registered: ‎04-23-2012
Message 1 of 4 (50 Views)
Report Inappropriate Content

Return Address Will Not Print

‎04-23-2012 11:31 AM

I have a HP Office Jet G85 Printer.  The return address will not print on envelopes.

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
wb2001
Posts: 3,695
Registered: ‎09-28-2010
Message 2 of 4 (48 Views)
Report Inappropriate Content

Re: Return Address Will Not Print

‎04-23-2012 12:08 PM

Use a standard sheet of paper to find out if the "return address" appears. It could be an alignment/paper size issue. Are you using a template?

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
0
Reply
0
Please use plain text.
 
rebeccagirl Honor Student
Honor Student
rebeccagirl
Posts: 8
Registered: ‎04-23-2012
Message 3 of 4 (34 Views)
Report Inappropriate Content

Re: Return Address Will Not Print

‎05-09-2012 09:25 AM

I chose "envelope" and printed on an 81/2x11 sheet of paper.  The return address printed  but is located too far "up" on the page to fit on an envelope.  The problem seems to be spacing, but I don't know how to adjust it.  I am usint MS Word 2007 and my HP Office Jet G85 printer.  Thanks for your suggestion.  I would appreciate any more help that you can offer.

 

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
wb2001
Posts: 3,695
Registered: ‎09-28-2010
Message 4 of 4 (28 Views)
Report Inappropriate Content

Re: Return Address Will Not Print

‎05-09-2012 05:22 PM

Move the start of the text down on the page, maybe 6-7 inches, then retest.

 

Did you know that you can make your own custom address labels with the add-on from Avery?

Avery provides literally 1000's of label templates.

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
0
Reply
0
Please use plain text.