SolutionCenter.msi not available! (23361 Views)
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Honor Student
fof34
Posts: 3
Registered: ‎09-19-2011
Message 1 of 5 (23,361 Views)
Accepted Solution

SolutionCenter.msi not available!

Starting my pc I get a message that Windows tries to configure Solution Center. The next message says: The feature you are trying to use is on a network resource that is unavailable. Please enter an alternate path to a folder containing the installation package "SolutionCenter.msi". As I have no installation package I don't know how to resolve this problem.

Operation system is Windows 7 and the printer is the HP PSC 1510 all-in-one.

Grad Student
Holly_J
Posts: 240
Registered: ‎05-27-2010
Message 2 of 5 (23,352 Views)

Re: SolutionCenter.msi not available!

See if either of these helps you solve the problem:



 



 

Resolving HP Solution Center Scan and Product Status Issues After Upgrading Windows Vista to Windows 7


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887712&tmp_track_link=ot_recdoc/c01631295/en_...

 

  'The feature you are trying to use is on a disk that is not available' or Similar Message Displays on the Computer in Windows


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631295&cc=us&dlc=en&lc=en



------------
Although I am an HP employee, I am speaking for myself and not for HP.

Please click the white Kudos star to the left if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
Honor Student
fof34
Posts: 3
Registered: ‎09-19-2011
Message 3 of 5 (23,336 Views)

Re: SolutionCenter.msi not available!

Hello Holly,

Thank you for your quick response.

Unfortunately the links you mentioned didn't solve my problem. Perhaps the suggestion in one of the links to uninstall all HP software and to download the software again from the HP site will succeed. 

What surprised me was that in my programfile there is an HP Solution Center but when I click on it the Solution Center appears together with the messages that SolutionCenter.msi is not available.

Thanks again and kind reards,

fof34

Grad Student
Holly_J
Posts: 240
Registered: ‎05-27-2010
Message 4 of 5 (23,328 Views)

Re: SolutionCenter.msi not available!

Thanks for letting me know! I'm sorry it wasn't an easier, quicker fix - reinstalling all the software is never much fun. I hope that it does take care of the problem you're experiencing, though!

------------
Although I am an HP employee, I am speaking for myself and not for HP.

Please click the white Kudos star to the left if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
Honor Student
fof34
Posts: 3
Registered: ‎09-19-2011
Message 5 of 5 (23,321 Views)

SolutionCenter.msi not available!

To Mr. Holly_J.

 

You recently advised me about abovementioned subject. I herewith inform you that the download and new installation of the software was succesfull. I wonder why the HP-site couldn't mention this solution.

fof34 

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