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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Dell Optiplex 390-PC
Microsoft Windows 7 (64-bit)

In "Devices and Printers" my desktop unit shows a yellow triangle with an exclamation mark.

 

When I click on "troubleshoot" I get the message "The driver for PCI Device is not installed. When I try "apply this fix", nothing happens, it just keeps searching.

 

I read to go to "control panel > device manager" and click on the problem item, then click on "details > hardware ids" and I get the following:

 

PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4&REV_00

PCI\VEN_1FD4&DEV_1999&SUBSYS_01011FD4

PCI\VEN_1FD4&DEV_1999&CC_070800

PCI\VEN_1FD4&DEV_1999&CC_0708

 

I don't know where to take it from here. Can anyone help?

Thank you,

Kathy

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Kathy:

 

Here is the link to the driver you need...

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=DMD90&fileId=2967023673&os...

 

For future reference, there is a Dell Community Support Forum for Dell desktop PC's.

 

http://en.community.dell.com/support-forums/desktop/

View solution in original post

3 REPLIES 3
HP Recommended

Hi, Kathy:

 

Here is the link to the driver you need...

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=DMD90&fileId=2967023673&os...

 

For future reference, there is a Dell Community Support Forum for Dell desktop PC's.

 

http://en.community.dell.com/support-forums/desktop/

HP Recommended

Thank you so much, Paul. You are awesome!

 

This worked like a charm. Thanks again!

Kathy

HP Recommended

You're very welcome, Kathy.

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