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Honor Student
focushollis
Posts: 2
Member Since: ‎07-31-2010
Message 1 of 6 (1,701 Views)

USB Ports not working

I have a hp pavilion desktop (model 7000m-I think)-I have never been able to get the front 2 USB2 ports (on the front connectivity panel) - Has anyone got any solution to this problem?

Provost
Big_Dave
Posts: 20,043
Member Since: ‎07-17-2009
Message 2 of 6 (1,692 Views)

Re: USB Ports not working

Does never mean even when the PC was new?

 

How to Find the HP Model Number

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Honor Student
focushollis
Posts: 2
Member Since: ‎07-31-2010
Message 3 of 6 (1,685 Views)

Re: USB Ports not working

Thank you for your help. I have now located the model as a Pavillion Media Centre TVm7670.uk. I far as I know the ports have not worked since new (I had no need to use them at all for quite sometime). Would you have any more suggestions? Many thanks again.

Provost
Big_Dave
Posts: 20,043
Member Since: ‎07-17-2009
Message 4 of 6 (1,677 Views)

Re: USB Ports not working

Try this procedure:

Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Plug your PC back in a give it a go.

 

You might also try going into the Device Manager, locate your USB devices, right mouse click and uninstall the driver for each USB device you see.  Now reboot and Windows will re-install the USB driver.

 

What OS are you using? If XP, then be sure to apply the service packs.  SP 3 is the latest.  If VISTA, then  SP 2 is the latest.  You can find the service packs at Microsoft.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Student
JohnSkiJ5
Posts: 1
Member Since: ‎01-15-2013
Message 5 of 6 (427 Views)

Re: USB Ports not working

I have the same problem, but my computer is only 2 weeks old

HP Pavillion p6-2326s

 

Please help !

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 6 of 6 (421 Views)

USB Ports not working

Hello JohnSkiJ5,

Have you tried the steps of going through Device Manager and reinstalling the drivers?
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