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Warranty motherboard replacement (123 Views)
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Honor Student
pjmond
Posts: 3
Registered: ‎12-14-2010
Message 1 of 2 (123 Views)

Warranty motherboard replacement

The motherboard on my HP Pavilion was replaced under warranty a little over a year ago.  I assumed that a motherboard replacement also included replacing the processor.  Is this a true assumption?  I suspect that it is not true now.  The repair history simply states "MBF1  Replaced Motherboard".  If someone does not know the answer, how can I find out?  I can't find a way to contact HP directly unless the computer is under warranty, which it is not.

 

Pete M.

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banhien
Posts: 18,311
Registered: ‎01-29-2009
Message 2 of 2 (122 Views)

Re: Warranty motherboard replacement

Hi,

 

Motherborad and CPU are two different items/parts - I believe HP only replaced the faulty part (ie MB) why we need to replace the CPU ? Out of warranty, contact any vendor now will cost you movey.

 

Regards.

BH
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