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Re: Windows backup (185 Views)
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Top Student
acabuzzy
Posts: 8
Registered: ‎09-18-2010
Message 1 of 2 (189 Views)

Windows backup

I'm having problems with installing Windows updates. Their advice is to backup data and do a system recovery. When I use Windows backup, it stalls at 57% (for over 15 hours). I pressed "Stop Backup." But the taskbar indicates that backup is still running. I rebooted and disconnected the external backup device and it's still showing backup is running. I contacted Windows for help and was told to contact manufacturer (?). Can anyone tell me how to stop the backup?

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 2 (185 Views)

Re: Windows backup

You could try and kill the backup task in task manager.

 

I would manually backup your important data by using copy and paste to that external drive, you may have more serious problems going on.

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