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06-05-2009 04:09 PM
I have a HP Pavilion Elite m9340f pc with Vista 64-bit. I have 3 pc's in my office (2 Vista, 1 XP) that ll use wireless conenction with a Linksys router. Everything worked fine until I uninstalled a trial version VPN software from NCP (http://www.ncp-e.com/en/downloads/software.html).
When I uninstalled, I lost my wireless connection. My wireless connections still work fine on my other 2 pc's. I reset the drivers, downloaded/installed just about every file on the www.HP.com "Select Software & Drivers"page, ran Windows Update/Drivers update, tried checking/unchecking IPv6, and nothing hasn't helped.
Under Network Connections, Wireless Network Conenction is Disabled. When I right-click and select Enable, nothing happens
NCP said I may have installed the wrong version of their software, which may have installed XP drivers on my Vista machine. Can anyone help?
06-05-2009 09:40 PM
NCP techs seem to be idiots if they can't see their own software is compatible for Windows 7, Vista (32/64 Bit), XP (32/64 Bit),
Try installing your wireless driver using Recovery manager.
11-22-2009 12:09 AM
If that doesn't work try
Uninstalling the VPN software from Start Contrl Panel Programs and Features and reboot
Then go to Device Manager and opt to Uninstall the driver for your Wireless LAN (under Network adapters) and remember to check off the box [ ] Delete the driver software for the device
Opt to View Show hidden devices
If you see any NCP network NCP software shows up under Network adapters, opt to uninstall it and again check off [ ] Delete the driver software for the device
Reboot the system and install the latest driver for the WLAN from Windows Update. Verify that's working before trying to re-install the VPN software again.