HP Support Forums
Join in the conversation.
08-19-2009 07:51 AM
I have been having an issue with my computer and a little dialoge box popping up and saying "Windows Installe: Preparing to Install" for quite some time now. This window seems to pop up when ever I try to do anything on my computer. Is there anyone out there that may be able to help me?
Solved! Go to Solution.
08-19-2009 09:55 AM
To Stop the error popping up again, follow these steps:
1. Start - Run - type "services.msc"
2. Scroll down to Windows installer and double click on Windows installer.
3. This brings up "Windows installer properties" change from "Manual" to "Disable", for the "Path to executable:" and apply.
4. Restart computer.
Although I am an HP employee, I am speaking for myself and not for HP
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***