Your system has detected a configuration error. Code purple (10556 Views)
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Student
mimilapham
Posts: 1
Registered: ‎05-27-2011
Message 1 of 11 (10,556 Views)

Your system has detected a configuration error. Code purple

HP Pavilion a522n.  I just did a full recovery using a DVD I created when I bought the computer.  The following message appears:

Your system has detected a configuration error. Please report this error to Customer Care using the phone number found in the Warranty and Support Guide that came with your PC. Unless corrected, this error will prevent your PC from operating properly. Turn off your PC by pressing and holding the Power button. After a few seconds your PC will automatically turn off. (Code Purple)"

 

I first did the HP PC System Recovery and got the above message, so then tried the DVD I created.  Both get the same results.

what do I do now?

Regents Professor
wb2001
Posts: 4,584
Registered: ‎09-28-2010
Message 2 of 11 (10,551 Views)

Re: Your system has detected a configuration error. Code purple

Thses may be very helpful:

http://h30434.www3.hp.com/t5/Desktop-Operating-systems-and/Code-Purple-Error-Help/td-p/359373

 

http://www.question-defense.com/2010/07/24/hpcompaq-system-configuration-error-code-purple-windows-v...

I am taking a survey, JUST HOW LONG would you wait for a reply???

The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me points, and I perform better.

To say THANK YOU, press the white "thumbs up" on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
You can render both Solution and KUDO

HP DV7t i7 3160QM 2.3Ghz 8GB WIN7-64bit
Custom Asus P8P67 board, I7-2600k, WIN7 Pro 64bit, GTX670 2GB, 16GB RAM, 750W OCZ, 1T HD SATA 6Gb/s
HP m9200t CTO,Win7 Pro 32 bit. ASUS 550Ti 2GB, Rosewill 630W
HP m8100eCTO WIN7 Ultimate 32bit. XFX5670 1GB, Rosewill 530W.
Printer -- OfficeJet Pro 8600 Plus, HP Deskjet F4135



Intern
johnrocks
Posts: 110
Registered: ‎01-20-2010
Message 3 of 11 (10,545 Views)

Re: Your system has detected a configuration error. Code purple

There are a couple of ways to go about fixing the hp code purple error. Use the linux live cd. This is the easiest option.

Honor Student
nanniemae
Posts: 2
Registered: ‎06-16-2012
Message 4 of 11 (9,390 Views)

Re: Your system has detected a configuration error. Code purple

hp desktop pavilion slimline error message code purple
Master's Graduate
Matt_Lo
Posts: 517
Registered: ‎12-13-2010
Message 5 of 11 (9,371 Views)

Re: Your system has detected a configuration error. Code purple

@nanniemae

did you try the suggestions posted by wb2001?

if these didn't work, then please call HP support and let them know you received the "code purple" error
_________________________________________________________
I am an HP employee.

"I'm looking for a laptop that looks like it's wrapped in super-rich, smoothed out tangerine peels." -TheMusicMaker
Professor
npw05001
Posts: 2,472
Registered: ‎02-19-2013
Message 6 of 11 (6,096 Views)

Re: Your system has detected a configuration error. Code purple

Hello,

 

Are you having trouble with your HP computer? If so can you provide the following information:

  1. Can you provide the model and product number of your computer? Here is a link that shows how to find that information.
  2. Can you give a detailed description of your issue.
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Student
unoticed
Posts: 1
Registered: ‎11-02-2013
Message 7 of 11 (2,982 Views)

Re: Your system has detected a configuration error. Code purple

what do i do?

 

HP
SuperMario1
Posts: 2,475
Registered: ‎09-05-2013
Message 8 of 11 (2,909 Views)

Re: Your system has detected a configuration error. Code purple

Hello unoticed. Do you have an issue that requires assistance? If so, could you please respond with your computer model number and operating system. If you need assistance locating the model number, you can reference this document: https://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07555&lc=en&cc=us&dlc=en

 

Please respond as soon as possible so I can assist you. I'm only here to help!
 

Mario

SuperMario1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!


Honor Student
Rainhillian
Posts: 2
Registered: ‎11-28-2013
Message 9 of 11 (2,459 Views)

Re: Your system has detected a configuration error. Code purple

Pavilion model t530gb. Just done system recovery and I get the Code puple error. Anyone recommend a fix? One web page suggests shift F10 followed by commands, but shift F10 doesn't work. Nothing works

 

Regents Professor
wb2001
Posts: 4,584
Registered: ‎09-28-2010
Message 10 of 11 (2,453 Views)

Re: Your system has detected a configuration error. Code purple

Rainhillian,

Is your system 100% original?

I am taking a survey, JUST HOW LONG would you wait for a reply???

The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me points, and I perform better.

To say THANK YOU, press the white "thumbs up" on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
You can render both Solution and KUDO

HP DV7t i7 3160QM 2.3Ghz 8GB WIN7-64bit
Custom Asus P8P67 board, I7-2600k, WIN7 Pro 64bit, GTX670 2GB, 16GB RAM, 750W OCZ, 1T HD SATA 6Gb/s
HP m9200t CTO,Win7 Pro 32 bit. ASUS 550Ti 2GB, Rosewill 630W
HP m8100eCTO WIN7 Ultimate 32bit. XFX5670 1GB, Rosewill 530W.
Printer -- OfficeJet Pro 8600 Plus, HP Deskjet F4135



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation