This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

cd/dvd rom drivers (73 Views)
Reply
Student
wdaye1931
Posts: 1
Registered: ‎01-08-2012
Message 1 of 2 (73 Views)

cd/dvd rom drivers

i evidently have uninstalled my cd/dvd rom drivers i have windows 7 64bit compaq presario

Please use plain text.
Provost
DavidPK
Posts: 23,400
Registered: ‎09-24-2010
Message 2 of 2 (71 Views)

Re: cd/dvd rom drivers

Hi,

 

Click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.

 

sfc /scannow                 ( note that there is a space between sfc and the / )

 

Let the process complete, then type exit and hit enter. 

 

Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.



Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

Please use plain text.