desktop

[Samwise1948]

I have a HP a6838f desktop, have had it just over three years. I have been slowly losing programs. First loss I noticed was the defrag program. Then I lost a few games. Now my AOL software stopped wprking. i tried everything. rebuilt the aol adapter, did the quick restore, uninstalled and reinstalled the software. Nothing helps. Now I have to go to the aol.com page and work from there. What could have caused all these failuresto either disapper or stop working.

[Beeker318]

Hi Samwise,

Several possibilities exist. You could have a corrupt operating system or a failing hard drive. You might have a virus doing damage. I would suggest running a full hard drive test first. If you eliminate that and considering that you tried a restore you might consider a full recovery with the understanding that doing so will place the computer back to the same state/condition it was in the day you took it out of the box.

[Samwise1948]

How do I do a full hard drive test? Thaks for your prompt reply to my query.

[Beeker318]

Sorry for the long delay, I don't get a chance to check out the boards as often as I'd like-

Here's a link to an information page on performing hard drive tests. Hope it helps.