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help and support error message (761 Views)
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sportsfan888 Honor Student
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sportsfan888
Posts: 3
Registered: ‎05-25-2010
Message 1 of 2 (761 Views)
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help and support error message

‎08-18-2012 08:33 AM

when I try and use the help and support icon on my HP pavillion windows vista computer, I get the following error message:Microsoft script host Script: C:\Windows\Help\OEM\scripts\openOEMACW.jse line: 2 Char:1 error: Automation server can't Create Object  Code: 800A01AD Source: Microsoft JScript runtime error

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Distinguished Professor Distinguished Professor
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HardBeatZ
Posts: 3,551
Registered: ‎05-31-2012
Message 2 of 2 (724 Views)
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Re: help and support error message

‎08-21-2012 12:45 PM

Hello sportsfan888,

 

Here is another thread with a similar issue that banhien was able to find a solution.

G71-340US HP Help and Support Problems

 

It would appear that the Help and Support application needs to be reinstalled.

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