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07-20-2009 08:08 PM
every time i open up internet explorer it closes automatically! i have no idea how it happened but it's been doing this for about a week and I don't know how to fix it. When I was on my laptop one day it logged off all by itself which was really wierd because I wasn't even doing anything on it. When I logged back on a security box popped up and said my laptop was infected with Win32.Brontok. I'm a newb when it comes to technology so I was stupid and did a system restore because I thought it would clear the virus and I thought it did because the security box wasn't popping up anymore but when I tried to open the internet it kept closing automatically! I've already downloaded the bitdefender win32.brontok removal tool, error doctor, file hippio, malwarebytes, I've done a disk cleanup and disk check but all of them said their are no viruses or anything wrong with my laptop! i dont know what to do anymore.
I have an H.P. mini laptop if that makes a difference. please help me and thanks so much!
07-26-2009 11:39 AM