This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

internet signal drop (51 Views)
Reply
Tutor
jblosoya
Posts: 10
Registered: ‎07-06-2011
Message 1 of 2 (51 Views)

internet signal drop

i have a hp pavilion and when im online my internet signal is dropped. I got a new modem from internet provider thinking it was my modem it  is my second one. I got wired internet connection with a wireless router that sends signal to my pc, 360 and my ps3 .is my signal being dropped cause i got a wired connection connect to a wireless router that making my moderm reset and drop my signal or is it a issue with my hp pavilion p6310y

Please use plain text.
Distinguished Professor
wb2001
Posts: 3,680
Registered: ‎09-28-2010
Message 2 of 2 (41 Views)

Re: internet signal drop

jblosoya,

Your question is fraught with too many variables, and not enough information. That said, I will offer some suggestions and a question.

 

What is your internet provider service? DSL, or cable? That was not mentioned, and is paramount.

Your dividing your signal (sharing) too many variables to isolate the problem.

What is your service level (768K, 5Mbps, 10 Mbps) down-stream.http://speedtest.net/    (I am at 25Mbps).

 

In order to check your p6310y, you need to disconnect the 360 and ps3 for a test period of a few hours. Then go online with the computer.

 

 

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
Please use plain text.