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Re: major computer problem someone help (5040 Views)
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Honor Student
confusedowner
Posts: 3
Registered: ‎01-25-2009
Message 1 of 9 (5,078 Views)

major computer problem someone help

so a couple of days ago i encountered a virus on my computer... which always sucks

so i decided after exploring other options to do a complete system restore... lost everything i had but i was pretty sure i was going to at least get my computer acting normal. everything worked out great until the computer went to hibernate mode.... it simply would not turn back on... so i shut it down and tried to turn it on again.... the computer itself appears turned on... but it appears to not be able to recognize anything plugged in to it. keyboard, monitor etc. it just does not work.. i tried to open the disk drive to insert a recovery disk and it wont even open.. i dont exactly have alot of money.. but i do need a computer for my school work, taxes, and other random items... does anyone have any idea whats wrong with my computer and if so how to fix it... if anyone could help me out it would mean soo much to me

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erico
Posts: 18,760
Registered: ‎01-07-2009
Message 2 of 9 (5,062 Views)

Re: major computer problem someone help

It would help greatly if you would post what your PC model is and which Operating system you have installed.

As soon as you do this we will be able to provide more than just generic help (i.e. the following question).

 

The following are very important questions.

 

 Is the CPU fan running when you turn it on? On startup does the power on LED and the HDD acivity LED flash and the DVD drive LED flash?

These are very important questions.

 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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Honor Student
confusedowner
Posts: 3
Registered: ‎01-25-2009
Message 3 of 9 (5,049 Views)

Re: major computer problem someone help

the model is an hp pavilion 725n and when turned on the fan does turn on however all the LED lights are not on. the fan is the only thing working on tower.. any suggestions?
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Honor Student
confusedowner
Posts: 3
Registered: ‎01-25-2009
Message 4 of 9 (5,048 Views)

Re: major computer problem someone help

also the operating system is windows xp. but the cd drive will not open to install anything and once i finally got it open... it wont open... nothing is working.. other than the fan
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erico
Posts: 18,760
Registered: ‎01-07-2009
Message 5 of 9 (5,040 Views)

Re: major computer problem someone help

Ok... Here is a link to your motherboard information. Follow the instructions on clearing CMOS and in addition to the instructions, remove the CMOS battery after you move the jumper and press the case power button and hold for a few seconds.

Once you have that done replace the jumper to default position.

Reinstall the CMOS battery and plug the power cable back in.

Now try a restart of your system. Hopefully you will now have video again.

If video has returned --> tap the F10 key during startup to access the BIOS.

Set BIOS to default settings.

 

Now perform the recovery process again and follow the instruction to the letter,

When you start up your system again in Windows do not let Windows update itself

Go to the support webpage for your PC. Look for updates and hotfixes in the download section applicable to Win XP and install them.

 

Please post your results

 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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Moderator
SedonaF
Posts: 1,533
Registered: ‎02-15-2011
Message 6 of 9 (1,523 Views)

Re: major computer problem someone help

This comment has been moved to its own thread, as it is a different topic.

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Student
dtaylor0618
Posts: 1
Registered: ‎04-18-2011
Message 7 of 9 (1,290 Views)

Re: major computer problem someone help

Am unable to install any programs. Programs show up on security as installed and dated, but when I try to use a program I get a message saying the PC is unable to locate program or there was an error when installing the program. I used Microsoft Driver scan, the recovery manager, and command prompt to scan my drivers. They all found drivers that needed to be fixed.  Recovery Manager tried to fix the drivers by uninstalling and reinstalling programs. Those that were uninstalled are no longer usable. Even my security firewall, etc is not working. 

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Student
Ghada
Posts: 1
Registered: ‎04-26-2012
Message 8 of 9 (494 Views)

Re: major computer problem someone help

Hi,I have a serious problem with my Hp Lap  Two days after I bought it the monitored became black so I took it back to the seller who took it to the Hp branch in Baghdad cause it was within the period of warranty ,they repaired it , now after about 5 monhs the same problem happened again I took it to someone who repairs computers he changed the VGA after less than an hour the monitor went black again , I don' know what to do Please I need your help

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Student
malikwaseem
Posts: 1
Registered: ‎10-28-2012
Message 9 of 9 (247 Views)

Re: major computer problem someone help

mara cpu ma adobe flash player nahi ho ta

 

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