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media smart photo is not responding (191 Views)
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stanley46 Student
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stanley46
Posts: 3
Registered: ‎04-08-2012
Message 1 of 6 (191 Views)
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media smart photo is not responding

‎04-08-2012 12:59 PM

media smart photo is not responding

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DavidPK
Posts: 23,437
Registered: ‎09-24-2010
Message 2 of 6 (189 Views)
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Re: media smart photo is not responding

‎04-08-2012 01:01 PM

Hi,

 

What version of Windows are you using - ie Windows Vista, Windows 7 etc?

 

Regards,

 

DP-K

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stanley46 Student
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stanley46
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Registered: ‎04-08-2012
Message 3 of 6 (184 Views)
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Re: media smart photo is not responding

‎04-08-2012 01:06 PM

window 7

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DavidPK
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Registered: ‎09-24-2010
Message 4 of 6 (183 Views)
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Re: media smart photo is not responding

‎04-08-2012 01:10 PM

Hi,

 

Try using Recovery Manager to reinstall HP MediaSmart Photo - the procedure is detailed in the document on the link below.

 

Reinstalling Software & Drivers - Windows 7

 

After the reinstallation has completed, restart the PC.

 

Regards,

 

DP-K

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stanley46 Student
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stanley46
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Registered: ‎04-08-2012
Message 5 of 6 (176 Views)
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Re: media smart photo is not responding

‎04-08-2012 01:40 PM

it works,hi 5 ,thank you

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DavidPK
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Registered: ‎09-24-2010
Message 6 of 6 (175 Views)
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Re: media smart photo is not responding

‎04-08-2012 01:43 PM

Hi,

 

You're welcome and I'm glad to hear it's working now :smileyhappy:

 

All the best,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****


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