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Student
knash80
Posts: 1
Member Since: ‎12-05-2009
Message 1 of 3 (475 Views)

my ipod is not working

I plug my ipod into my desktop and i get a message that there is a problem with disk K:.  i have used this ipod before and it was fine.  it says i can scan and fix i have done that.  i have restored my ipod.  i have done what i cant think of.  I have about 7500 songs on my itunes it will put about 3500 of them on the ipod then stop and freeze.  if anyone can help i would greatly appreciate it thanks.

Grad Student
Santo21
Posts: 179
Member Since: ‎11-12-2009
Message 2 of 3 (462 Views)

Re: my ipod is not working

It looks like this issue might be an iPod issue. However connect the iPod and close all applications and go to Start > My Computer and right click on the iPod drive icon and click on Format. After format try to restore and transfer music to it.

 

Always make sure that you had taken a backup of your music files to an external storage device.

Although I am an HP employee, I am speaking for myself and not for HP.

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PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 3 of 3 (453 Views)

Re: my ipod is not working

Are you running Windows Vista or Windows 7?

 

If Win 7, install this patch

http://support.microsoft.com/kb/976972

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