This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

my printer is not working with my desktop (197 Views)
Reply
Student
deborahcupples
Posts: 1
Registered: ‎09-22-2011
Message 1 of 2 (197 Views)

my printer is not working with my desktop

[ Edited ]

My compaq B100 small form factor PC with windows 7, shows error triangle on my epson photo stylus R220 and will not print test, it would not work when it had a green check either.  Does it have to be selected to a specific port? The computer did not recognize from usb port, as everything else did, monitor, mouse & keyboard. The printer was not in the list of printers, I had to type it in.  Help!

Please use plain text.
Tutor
ronaroll
Posts: 22
Registered: ‎04-29-2011
Message 2 of 2 (186 Views)

Re: my printer is not working with my desktop

If it not listed as one of your printers, it isn't installed. Go to control panel, device manager, and see if a printer is installed . It may be there with a yellow triagle with an exclamation mark next to it. If so click on the device, click properties and update driver.You can also uninstall the printer from there. Windows should recognize the device being plugged in and load the drivers for you. You can try a different port. Ports that have not been used sometime get disabled until needed.

Please use plain text.