HP Support Forums
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04-09-2012 08:51 PM
AjG2414, welcome to the forum.
When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
Here is a guide to help you make or request Recovery Discs:
Once we have the model of the computer, we can also provide a guide to help you do the Recovery after you replace the hard drive. It can be somewhat difficult at times.
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