Question
Reply
 
Honor Student
BrenOku
Posts: 2
Member Since: ‎12-01-2011
Message 1 of 6 (5,865 Views)

no boot disk has been detected

I just received my HP Touchsmart 520 1010t desktop.  When I turn it on, I receive the following message:

 

No boot disk has been detected or the disk has failed.

 

What do I do?

Provost
erico
Posts: 25,448
Member Since: ‎01-07-2009
Message 2 of 6 (5,862 Views)

Re: no boot disk has been detected

Welcome to the HP Forum! :smileyhappy:


BrenOku wrote:

I just received my HP Touchsmart 520 1010t desktop.  When I turn it on, I receive the following message:

 

No boot disk has been detected or the disk has failed.

 

What do I do?


 

Are you able to enter the BIOS?

Is the hard disk seen by the BIOS as present?

Did you make a recovery disk set?

 

I note that your PC is pretty new and is covered by warranty. 


Kind regards,
erico





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
BrenOku
Posts: 2
Member Since: ‎12-01-2011
Message 3 of 6 (5,855 Views)

Re: no boot disk has been detected

Thank you for your reply.  I was not able to get into the BIOS at all.  I finally reached tech support after being transferred a couple of times, then they apparently hung up or I lost connection.  I did get someone a half hour later and am returning the unit to HP.

 

I don't see a white star to click in order to give kudos to you.

Top Student
everunman
Posts: 3
Member Since: ‎02-26-2011
Message 4 of 6 (5,522 Views)

Re: no boot disk has been detected

[ Edited ]

Hi i just had this problem, opened the back and the hard drive wasnt even attached, very poor now its attached its working

Student
lovinmonkeys
Posts: 1
Member Since: ‎04-24-2012
Message 5 of 6 (4,978 Views)

Re: no boot disk has been detected

im haveing the same problem
Student
HpSolver
Posts: 1
Member Since: ‎06-15-2013
Message 6 of 6 (1,988 Views)

Re: no boot disk has been detected

Exact same issue connection onto motherboard not fully in shocking qualityb
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation