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11-28-2011 09:00 AM
I ahve an older hp officejet 5500 all in one. Works fine printing off glass but if i try to print off computer keeps saying paper jam. I have reset and taken paper out . It will print report off of actual printer but nothing from queue?
05-06-2012 07:41 AM
My trusty 5510 has always performed well but now is just not printing. All print jobs remain in queue. The Print and Scan Doc says everything is just fine.The only hint I get that indicates what the problem might be is when I want to put the computer on Standby. The message says the "print spooler" is preventing the standby.