{run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL (1805 Views)
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CHIEFCARL
Posts: 43
Member Since: ‎05-18-2012
Message 1 of 10 (1,805 Views)
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{run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

I keep getting this error message.....why?  "      

 

{run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER"  runDLL

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 2 of 10 (1,777 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

I understand you are getting an error message relating to a runDLL. 

 

What is the product number of the notebook?  This can typically be found on a label on the underside of the notebook or in the battery compartment.  This label should also contain the serial number.

NOTE: Do NOT provide the serial number.

 

What OS is the system using?  For example, Windows 7 or Windows Vista.

Did this happen after a particular program was installed or uninstalled?

RunDLL errors can be the result of malware.  Have you scanned the system for malware using an updated anti-virus program?

Does it happen in a clean boot state?  This document details how to enter a clean boot state.

 

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Honor Student
skravetz
Posts: 1
Member Since: ‎03-27-2012
Message 3 of 10 (1,562 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

I am useing  a HP laptop with windows 7.  I have not installed any new programs.  The error msg. comes up eacn time I try to use any program.  On some it lets my item run and in some it does not.

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 4 of 10 (1,554 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

@skravetz,

 

What is the product number?

 

You mentioned that this is with any program.  Could you provide some example programs?

What is the exact rundll error message you are receiving?  This can come in different forms.  

 

You stated that you receive it when opening any program.  Do you also receive it when logging into Windows?

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Student
looneylona
Posts: 1
Member Since: ‎11-25-2013
Message 5 of 10 (932 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

Please help me figure out what to do, and how to fix the problem.

HP Support Agent
TwoPointOh
Posts: 3,634
Member Since: ‎08-31-2013
Message 6 of 10 (888 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

HI looneylona. To reiterate Cloud_Strider: Does it happen in a clean boot state?  
How to perform a clean boot in Windows 8.1, Windows 8, Windows 7, or Windows Vista:
http://support.microsoft.com/kb/929135

What is the model number of your computer? What version of Windows is installed?
<How Do I Find My Notebook Model Number>: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108

TwoPointOh
I work on behalf of HP



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Student
m-ck
Posts: 1
Member Since: ‎12-20-2013
Message 7 of 10 (706 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING &quot;C/USERS/OWNER&quot; runDLL

my computer has error message "there was a problem startingC:\USER\CLIVE\APPDATA\LOCAL\CONDUIT\BACKGROUNDCONTAINER\BACKGROUND CONTAINER.dll  THE SPECIFIC MODULE COULD NOT BE FOUND

HP Support Agent
BHK6
Posts: 3,406
Member Since: ‎09-03-2013
Message 8 of 10 (620 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING &quot;C/USERS/OWNER&quot; runDLL

Hi m-ck

 

Welcome to the HP Forums! Hope you had a good holiday. I have done some research regarding your error message. I have found a Microsoft support page where someone was having the same error.

 

http://answers.microsoft.com/en-us/protect/forum/protect_scanner-protect_scanning/run-dll-error-mess...

 

The Answer has helped out over 90 people at this point. Give that a try and let me know how it goes.

 

Thank you,

 

 

BHK6

I work on behalf of HP

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Honor Student
borhanuddin11
Posts: 2
Member Since: ‎01-19-2014
Message 9 of 10 (491 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING "C/USERS/OWNER" runDLL

PRODUCT #C2N5OUA#ABA
WINDOWS-8
Honor Student
borhanuddin11
Posts: 2
Member Since: ‎01-19-2014
Message 10 of 10 (490 Views)

Re: {run DLL} THERE WAS A PROBLEM STARTING &quot;C/USERS/OWNER&quot; runDLL

PRODUCT# C2N5OUA#ABA
I DO SCAN THERE IS NO MALWARE
AND WINDOWS--8
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