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10-01-2011 02:07 AM
Does HP Smart web printing work with IE9? I have downloaded the add on and have the icon on the tool bar. When I try to use it, a message appears that it must be updated to work in this browser. When I click the yes button, an HP page is produced that says "sorry, we can't find that page."
Any help will be much appreciated.
Solved! Go to Solution.
10-01-2011 09:12 AM
It looks like HP SmartPrint is not compatible with IE9, but there is a solution available. Please take a look at the following HP document:
Hope this helps!
I work on behalf of HP.
10-02-2011 09:20 AM
Thank you so much, George! This forum is quickly becoming my favorite site. I have posed two challenges. In each case, I received a reply AND solution within hours.
Followed the link you provided; then, followed instructions. I am now using SmartPrint.
I am truly grateful for your expertise and willingness to help.