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Student
duck2013
Posts: 1
Member Since: ‎03-14-2013
Message 1 of 2 (403 Views)

trying to load quickbooks 2013, says I need 1GB to load but only have 767MB, computer has 5GB memory

Quickbooks 2013 says that I do not have enough memory to load the software but the computer has 5 times as much memory as needed. How to I get the software to load?

Distinguished Professor
AxshunJaxun
Posts: 2,594
Member Since: ‎01-29-2012
Message 2 of 2 (380 Views)

Re: trying to load quickbooks 2013, says I need 1GB to load but only have 767MB, computer has 5GB me

Hey duck2013,

 

The memory that Quickbooks is referring to is the space available on your hard drive.

 

Are you saying that you have 5GB of RAM memory? or 5GB of free hard drive space?

 

It would help to know your product number so I can look at your specifications. Here are the steps to find your product number.

 

I'll keep an eye out for your reply :smileyhappy:

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