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04-20-2012 09:53 AM
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This issue probably has to do with file associations. If you do not have Adobe Reader program on your PC you can download the latest version here for free (if you don't want the Google Toolbar, etc., be sure to uncheck the necessary boxes).
If you are using Win7 (other operating systems will be similar), click on the "Start" button and select the "Default Programs" from the right side of the menu. Then select "Associate a file type or protocol with a program."
When the new window opens and populates, scroll down until you find ".pdf" in the "Name" column. The Description should be "Adobe Acrobat Document." Note what the "Current Default" is in the third column. If it is "Microsoft Office" or anything other than "Adobe Reader ..." you need to change the program.
Highlight the .pdf row and click on the "Change Program" button on the right just above the list. Highlight "Adobe Reader ..." (browse to find it if necessary) and click on the "OK" button. Close all windows and return to your desktop. When you attempt to open a .pdf file now it should open properly.
Hope this helps you with your issue.
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