08-07-2012 09:09 AM - edited 08-07-2012 09:09 AM
Take a read of the solution to your issue posted at Microsoft Answers.
Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for HP****
Microsoft MVP - Microsoft Windows Expert - Consumer
08-07-2012 11:39 AM
I went in and changed the administrator and set my security to defalt and while I was trying that the MS Fix It program came up and I used that too. Anyway it all fixed my problem and I was able to download and install eleven updates. Thanks so much for your help.