• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

The connector of the power supply of my HP Pavillion dv6 notebook contained a central pin, but it's broken.

 

In spite of the absent pin, the power supply is working, apparently without any problem.

 

Now I wonder:

What's the risk of using a connector with a missing pin?

What's the purpose of the pin?

 

Thanking you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@sellh wrote:

The connector of the power supply of my HP Pavillion dv6 notebook contained a central pin, but it's broken.

 

In spite of the absent pin, the power supply is working, apparently without any problem.

 

Now I wonder:

What's the risk of using a connector with a missing pin? The pin is apparently not completely broken or the power supply would not  work at all. The risk is that a partial pn will not make a solid contact and will arc and eventually destroy the connector that the pin plugs into on the external power connector of the notebook.

What's the purpose of the pin? The pin provides one polarity (+ or -) of the dc voltage required by the systemboard and battery.

 

I suggest that you replace the power supply. Take a look in the connector on the notebook. The broken part of the pin is probably still inside the connector. If it is, then it must be removed so the new power supply will operate properly.

Thanking you in advance.


Best regards,

erico



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

6 REPLIES 6
HP Recommended

@sellh wrote:

The connector of the power supply of my HP Pavillion dv6 notebook contained a central pin, but it's broken.

 

In spite of the absent pin, the power supply is working, apparently without any problem.

 

Now I wonder:

What's the risk of using a connector with a missing pin? The pin is apparently not completely broken or the power supply would not  work at all. The risk is that a partial pn will not make a solid contact and will arc and eventually destroy the connector that the pin plugs into on the external power connector of the notebook.

What's the purpose of the pin? The pin provides one polarity (+ or -) of the dc voltage required by the systemboard and battery.

 

I suggest that you replace the power supply. Take a look in the connector on the notebook. The broken part of the pin is probably still inside the connector. If it is, then it must be removed so the new power supply will operate properly.

Thanking you in advance.


Best regards,

erico



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you...

 

The broken part of the pin isn't still inside the connector of the notebook. It was bend inside the dc connector. When i tried to bend it straight, it broke and fell in my hand. When I look in the dc connector, I see only a very very small stump at the bottom. I can't imagine that such a small remainder of the pin could reach the connector in the notebook. But I'll try to sell a replacement of the power supply.

HP Recommended
That small stump that remains is conducting current to the notebook.

Best regards,
erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

You convinced me that buying a new adaptor is the best decision in spite of the connector cause no problems at this moment.

Tomorrow I hope to find a shop that sells adapters. The common computer shops in Amsterdam doesn't sell seperate computer parts, only complete systems :-(((

I don't like ordering via internet, because service and reliability of individual webshops are not guaranteed and because I left next week to Berlin for a week. I want to take my notebook with me, but preferably with a reliable adadptor.

HP Recommended

I live near Groningen and find that I can indeed buy parts there. Use tweakers.net to find a source for your adapter. I order parts online every week and have rarely had problems with vendors. Use the reliability index on Tweakers.net before ordering from a vendor.

 

Best regards,

erico 

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Today I visited several regular computer shops in Amsterdam. But they all have only universal loaders. Finally I bought a replacement adapter at Adapterdirect.nl. I found positive reviews about this seller and he has a takeaway address in Amsterdam. The seller was friendly and came accross as reliable.

And the adapter is working....

 

Thank you for the link to Tweakers.net.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.