DVD840 download and software installation (5030 Views)
Reply
Student
mmunn26
Posts: 1
Member Since: ‎05-29-2009
Message 1 of 5 (5,030 Views)

DVD840 download and software installation

Hi,

 

Problem: I have a dvd840e? - (dvd840xh08 on the bottom of the unit) although it's curved like the image of the dvd840e on HP's site.

 

The original software has been misplaced and I'd like to get the unit up and running on a Dell PC [Intel(R), Pentium(R), 4CPU 2.66GHz, 2.66GHz, 1.50 GB of RAM] with Windows XP version 2002 and Service Pack 2.

 

I plugged the unit in and connected it via USB to the PC then downloaded the 'update driver' - (hpdvd840e_68JH).  "New Hardware detected" does not pull up.  When opening the downloaded file I get this message: "The publisher could not be verified.  Are you sure you want to run this software?" and the Publisher is 'Unkown." When clicking 'Run' it pulls up this message: "FW LoadHe - Not detected target drive."  When clicking 'OK' it pulls up the FWLoader window and allows me to pull up 'DVD Writer 840d HPD5' as an option.  When clicking 'Okay' it states, "model mismatched."

 

That's as far as I can get.  Any suggestions?  Any help would be awesome!

Honor Student
nattie128
Posts: 2
Member Since: ‎10-14-2012
Message 2 of 5 (1,880 Views)

Re: DVD840 download and software installation

I lost my CD for installation of HP dvd840

Honor Student
nattie128
Posts: 2
Member Since: ‎10-14-2012
Message 3 of 5 (1,867 Views)

Re: DVD840 download and software installation

I cannot find my cd for installation of my HP dvd 840 external hard  drive. Is there a free software available thru internet

Student
Suey8
Posts: 1
Member Since: ‎05-14-2013
Message 4 of 5 (1,045 Views)

Re: DVD840 download and software installation

I am running Windows 7 and my DVD840i will not recognise any DVDs.  I tried to locate driver software download on this site, but can only find it for Windows XP - is there an update for Windows 7 please???

Student
joeitalia
Posts: 1
Member Since: ‎03-03-2014
Message 5 of 5 (407 Views)

Re: DVD840 download and software installation

I am trying to install the driver to use the dvd840 on my hP laptop, g6-d70us notebook

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation