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Honor Student
Battledge
Posts: 2
Member Since: ‎10-03-2012
Message 1 of 3 (1,481 Views)

HP 2.4 GHZ WiFi Mobile Mouse (LH571AA) not detected by pairing wizard.

HP 2.4 GHZ WiFi Mobile Mouse (LH571AA) not detected by pairing wizard. 

I have D/L'd the latest drivers & Software needed, and turned off power saving on the wifi virtualport installed by the software but still not being seen by the Pavillian DV7-3065DX with windows 7 certified home premuim service pack 1 computer I have. Since no joy if I can't fix returning to whence it came and I am almost there.

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marcelkk
Posts: 1
Member Since: ‎03-23-2013
Message 2 of 3 (1,058 Views)

Re: HP 2.4 GHZ WiFi Mobile Mouse (LH571AA) not detected by pairing wizard.

Hello, I updated my notebook from Windows 7 to Windows 8 and used compatibility mode (Windows 7) to install mouse driver. The mouse driver instalation was successfull, but the pairing didn't work. I really liked this mouse and would like to continue using it.

Could someone help on this subject ?

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arealnut
Posts: 1
Member Since: ‎09-11-2013
Message 3 of 3 (640 Views)

Re: HP 2.4 GHZ WiFi Mobile Mouse (LH571AA) not detected by pairing wizard.

I got same problem and I notice there are NO answer/replies that address the problem.  The devices on software can't discover it.  The firmware update can't find it.  Error is SoftAp Not Available.  When this thing looks for a wifi adapter it looks for a HP wifi adapter which I doubt is on my Acer computer.

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