HP DF780 Digital Frame

[sgc]

Just received this for Christmas.  Was able to copy pictures from CF card to internal memory one-by-one use the remote and the frame can display them OK.  That seemed tedious so I hooked up the USB cable to my XP Pro SP3 PC. The frame says the PC is connected as the User Guide says it should. The PC seems to see something on the USB as it created the three drive folders as the User Guide says it should.  But I can't see anything in these drive folders even though I have pictures both in internal and external memory.  So I can't drag and drop pictures to the frame.  The frame seems to work OK otherwise.   I'm a computer professional, but I'm stumped here.  Any suggestions?

[JohnAH]

Just returned the one I got for xmas because the clock didn't work, (set it, but it never advanced), and it locked up my computer when plugging in the USB cable, (it unlocked when I disconnected the cable).

Swapped it last night for another new one..

This one's clock and USB work Great!

BUT... The picture is too dark, even with the brightness turned up all the way.

Back to the store tonight I guess.

I'll try ONE MORE, then I'm getting a refund.

Abviously the Quality Control Department needs a little help.

[sgc]

Bummer, didn't want to hear that.

[Rixander]

not sure if this is good news for some digital picture

frame  owners  it may be only  a power supply in subitute

for house electricty and it may possibly be transferable thru usb

but i would assume the only way be transferable using

jump (memory) stick

it is posibly be detectable by the computer

but no usuable usb file transfer function

i hope better desing in the future

good luck  

[sgc]

It seems that I can transfer pics via USB just fine from my PC at home, running XP Home SP3 with McAfee anti-virus, but will not transfer using my PC at work, which is running XP SP3, with Kasperky anit-virus. The PC sees the USB connection, creates three removable drives, but no files are visible in them.

So it would seem that the frame is working OK, and that is something about my PC at work that is not letting the USB connection work properly.  I can't turn off the anti-virus to test, so right now I'm stuck unless anyone's heard of issues running with XP Pro SP3?