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06-07-2012 03:00 PM
I have a brand new HP DT3000i external hard drive, connected to PC running Windowws 7 SP1. I have connected to a USB 3.0 port and the device is shown in PC's Device manager but doesn't appear in Windows Explorer, nor does its SimpleSave software run. I have tried re-booting, using different ports, etc. Any suggestions please? Thanks