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HP Digital Sketch Support for windows 7 64Bits (99 Views)
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GerardoMM Student
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GerardoMM
Posts: 1
Registered: ‎04-28-2012
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HP Digital Sketch Support for windows 7 64Bits

‎04-28-2012 06:33 PM

I bought recently an HP Digital Sketch and it worked fine until this weekend in my pc with windows 7 64bits. I plugged into a different computer and didn't worked. Then returned to the first one... AND STOPPED WORKING EITHER. it's shown in the list of devices simultaneosly as a mouse HID and a Keybord HID. The HP software for calibration pops, but nothing happens. The LCD display in the tablet shows de a the battery the power and nothign else. I uninstalled de drivers, replugged, and same issue. Deleted de drivers, reinstalled de drivers from the CD and the downloaded from the web site in two different computers. Nothing, same issue. Installed on a Laptop with windows 7 32 bits, same issue. i tried to install the drivers directly from the CD and it says that the drivers are not supported on 64bits. I'm really dissapointed with the support for this product. There is NO WAY to find anything for educational products from HP. Poorly supported product.

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