HP Support Forums
Join in the conversation.
12-11-2009 07:07 PM
It does seem that the more friends and therefore the more status updates there might be, the longer it takes to bring up Facebook. I only have two pages of info when I logon, it only takes about 10 seconds. I was speaking with someone who has 10 pages of updates, their logon takes more than 30 seconds. Something to consider.
This is not a direct connection to Facebook, the page does have to build every time based on the number of status updates.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
12-26-2009 06:16 AM
I’m having the same issue. I have updated the firmware and can connect to other on-line services. My error message after a very long time out states “can not connect to the internet”. I have even placed my DreamScreen in the DMZ to insure it is not a port blocking issue of some kind from my router.
I’m going to try my wife’s Facebook account as she has much fewer updates from friends and see if this allows it to connect. I have over 45k people on my friends list due to playing a FB game and I could see the time it takes to update might be the issue. I just wished there was a more descriptive “error” message for this problem.
Great product overall, just need more apps!!
… I’m also an HP employee expressing my own opinion on this thread.
12-26-2009 12:12 PM
I am having the same problem. Have done EVERYTHING everyone suggested above. My boyfriend can log on with his username and password - no problem. It will not log me in. It just goes into the "thinking mode" and never logs me into Facebook. Everything else works (Pandora, etc).
Why would it NOT work for me but it WILL work for the boyfriend's account?
I've tried updating software, resetting the machine, logging in using Dreamscreen keyboard, updated the dreamscreen with software on the computer.....NOTHING WORKS.
I am so disappointed.
03-28-2010 08:21 AM
I am having the same problems. Facebook will not load on the device. It tries to load and then defaults back to the home screen.
When r we gonna get some better APPS for this thing???
03-28-2010 05:59 PM
Having the same issue here... All other web apps work except for facebook. But I actually receive an error message " Unable to Connect to Facebook" I've tried my user info and my wife's.
03-29-2010 01:22 PM
i gave up on it & returned it within the week to best buy, even had tried exchanging the unit & that one did the same thing, what a shame the reason i had got it in the first place to to view my albums from it on facebook as a pic frame...
03-29-2010 05:14 PM
I bought mine primarily for FaceBook also and am not able to connect with FB. Other internet services work fine. Tried multiple FB accounts. Either the API hasn't been tested very well or it's a timeout problem. I have a very fast connection so don't think that's the problem. Paid too much for it not to work and will probably return it.