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05-09-2012 12:41 AM
I have HP Proliant ML370 G6 server with NC375i network card (quad port). After thunderstorm that network card doesnt work.
In windows journal I see next event:
A network interface has failed. An Ethernet adapter's status changed from OK to Error, or an Ethernet team's status changed to Error from another state.
Check the network cables, switches, and hubs for the cause of the failure.
WBEM Indication Properties
AlertingElementFormat: 2 0x2 (CIMObjectPath)
AlertType: 2 0x2 (Communications Alert)
Description: "A network interface has failed. An Ethernet adapter's status changed from OK to Error, or an Ethernet team's status changed to Error from another state."
EventCategory: 9 0x9 (Network Device)
EventSubCategory: 11 0xb (Ethernet Port)
ImpactedDomain: 4 0x4 (System)
OSType: 103 0x67 (Microsoft Windows Server 2008 R2)
PerceivedSeverity: 6 0x6 (Critical)
ProbableCause: 7 0x7 (Communications Subsystem Failure)
ProbableCauseDescription: "Network Interface Lost Connectivity"
ProviderName: "HP Ethernet"
RecommendedActions: "Check the network cables, switches, and hubs for the cause of the failure."
Summary: "Network interface lost connectivity"
SystemModel: "ProLiant ML370 G6"
TIME_CREATED: 129808483134021211 0x1cd2c20ae091e5b
For more information, please contact HP Support.
Also: when I connect network cable to nc375i the link led doesn't turn on (on any of 4 ports). The test with "HP network configuration utility" shows error "Internal Loopback Test Failure" on all 4 ports (at the time when the thunderstorm was: the network cable was attached to only one port, the second port was free, the remaining two were turned off at all in Device Manager).
With network cables and switches it all OK (I put another network card into the server and it works).
Is it possible to return NC375i to life?