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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-28-2011 06:59 PM

HP Recommended

hp simple save 329 will not download to my computer. It is the hp sd 320a

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‎08-29-2011 11:45 AM

HP Recommended

I use windows 7 ultimate 64bit with SimpleSave Desktop 2T and can not get the backup software to run at all?

Help would be much appreciaterd

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‎10-12-2011 02:28 AM

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How do we get new updates because although it says its searching the impression I get is that it never saves.

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‎11-24-2011 01:27 PM

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Wife mean,t to push "Copy" on menu Drop down, but pushed "Format" in stead,now nothing! Luckily had Photoes on memory stick, but drive will do nothing. Any help would be very appreciated.

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‎02-07-2012 11:40 PM

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So i just bought a new laptop and i seem to have lost my software =(... Does anyone know where to download it? I read the previous posts and tried downloading from that link... it downloaded fine.. i unzipped and followed directions but gave me an error msg: THIS APPLICATION MUST BE LAUNCHED DIRECTLY FROM THE ORIGINAL HP SIMPLESAVE STORAGE SOLUTION... Can anyone please help me? Did I do something wrong?

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‎03-25-2012 11:56 AM

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Bob, my hard drive stopped working, but appreciate your having posted the support number, I could not find it.

Thanks
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‎05-31-2012 12:02 AM - edited ‎05-31-2012 12:10 AM

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how do I repair this, and how do I search for it, can't find when going thru control panel? Oh this happened after I logged in on my work computer. Came home logged in and now it keeps telling me simplepass 2011 crashed.

I also thought this was an identiy theft program as it uses mt finger print to open, but by reading some of the other post here it may be a hard drive issue?   HELP!!!!!!

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‎06-03-2012 05:12 PM

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http://hpsupport.wdc.com/hpsupport/product/downloa​d.asp?-HEY, BOB, YOUR ADVISE TO GO TO THIS LINK & FOLLOW INSTR., "THANK GOD," MIRACULOUSLY FIXED MY, SOON TO BE IN THE DUMPSTER, ALONG WITH 1 I GOT FROM WESTERN DIGITAL, ALSO'S, X-TERNAL HARD DRIVE, WHICH I'VE BEEN TRYING, EVERY TRICK I KNOW 2 FIX, FOR 3 DAYS, AFTER I PUT MY 10 YR. OLD HP DESKTOP BACK TO FACTORY SETTINGS, FOR THE 4TH-5TH TIME, & MY SIMPLE SAVE WOULDN'T WORK/GET EVEN RECOGNIZED, EITHER! I GOT SAME PH.#, BUT IT'S SUNDAY; & I SEARCHED EVERY POSSIBLE HP WEB SUPPORT LINK TO FIND 0!!! SO,"GOD BLESS YOU/YOUR POST, YOU KNOW, REALLY!" IT SAVED MY XPENSIVE-JUNK, I THOUGHT, HPSIM.SAVE, XTERN., DRIVE!!!

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‎08-08-2013 08:39 PM

HP Recommended

Hi, I have an HP Simplesave sd500a external portable hard drive.

 

The drive failed, so I replaced it with another drive.

 

Now it won't let me reformat the drive.

 

Do I need to install new software on my computer to force a format?

 

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‎11-06-2013 01:50 PM

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HP SIMPLESAVE WORKED FINE, ALL PREVIOUS TIMES.  NOW I JUST GET SCREEN WITH VIEW FOLDERS AND RUN HP LAUNCHER.  CANSOMEONE HELP?

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