Posts: 1
Member Since: ‎08-07-2011
Message 1 of 3 (5,019 Views)

HP TouchPad Wi-Fi - can't log into my Hotmail email

Using my TouchPad, everyone else can log into their Hotmail email accounts, but I can't.  The only difference seems to be that everyone else uses passwords consisting only of letters.  My password consists of letters, numbers and 2 hyphens (dashes). 


Using the hyphen and underscore key, I have tried the hyphen one time and the underscore the next time. Over and over...  Nothing works.


I have 3 different Hotmail accounts, each one with a different password; but all 3 have hyphens within the passwords. The shortest password has 14 characters.  The longest password has 18 characters.


Importantly, I have no problem logging into my 3 Hotmail accounts from desktop computers.


All evidence points to the hyphen/underscore key on the HP TouchPad as being the culprit.


Can anyone help?

Associate Dean
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 3 (4,996 Views)

Re: HP TouchPad Wi-Fi - can't log into my Hotmail email

You will get better answers on the Palm forum for the touchpad

Posts: 1
Member Since: ‎09-05-2011
Message 3 of 3 (3,490 Views)

Re: HP TouchPad Wi-Fi - can't log into my Hotmail email

I am having the same problem I can't use my student hotmail account or connect to my university's WiFi (on a regular computer it would redirect you to a homepage to log in as a student to access the internet) this is my first tablet and I need some help too
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation