HP Ultrium Gen 2: Keeps ejecting tapes (109 Views)
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Honor Student
papac
Posts: 4
Member Since: ‎11-14-2010
Message 1 of 3 (109 Views)

HP Ultrium Gen 2: Keeps ejecting tapes

[ Edited ]

Just purchased 2 new Hp Ultrium2 tapes as replacements in the backup rotation. Old tapes continue to work for backups (being overwritten for each backup) but the new tapes consistently fail  with a 'tape not found' exit message.

Moderator
Russel-E
Posts: 2,111
Member Since: ‎01-09-2014
Message 2 of 3 (100 Views)

Re: HP Ultrium Gen 2: Keeps ejecting tapes

Hi @papac ,

 

I have sent an escalation for your issue and do check your private message when a HP employee reaches out to you.

 

Best,

 

Russ

I work for Hewlett-Packard Company and thank you for participating at the HP forums!

Click the “Kudos, Thumbs Up" on the left to say “Thanks” for helping! Also, please mark the post that solves your problem as "Accepted Solution".

Honor Student
papac
Posts: 4
Member Since: ‎11-14-2010
Message 3 of 3 (92 Views)

Re: HP Ultrium Gen 2: Keeps ejecting tapes

Thanks Russ,

 

Look forward to hearing from him.

 

John

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