HP Support Forums
Join in the conversation.
06-01-2011 07:34 PM
Control Panel\All Control Panel Items\Ease of Access Center\Make the keyboard easier to use
Unclick turn on toggle keys by holding down number key for 5 seconds! Worked for me!
06-07-2011 05:18 AM
Well HP's support service sucks royally !
They said there is no update as to the current situation. The only thing I was told to do is keep an eye out someday for an update, but they can't give me a date when !
I can guarantee you I will NEVER purchase another HP product again and tell other people I meet of the way WE have been treated..
This is totally terrible and I really hope someone from corporate at HP reads this thread !!
06-14-2011 01:04 AM
Just to keep you all updated...
I have just received a PM from HP Palo Alto and hopefully in communication with them to see if we can have this issue resolved.
will keep you all updated as to my findings.
06-20-2011 06:37 AM
It's not a driver problem, it is the firmware directly inside the mouse that needs updating..
The reason I say this is because the same problem happens with UNIX and MAC and they use completely different drivers...
06-20-2011 06:16 PM
Why did it just start happening now then? And why is it happening with multiple different mouses? Dont we all have HP's on this thread? My wireless mouse had been working prior to whatever happened that screwed this up... Its like I put a usb mouse in, then back to my wireless, and now it doesnt work...
06-22-2011 08:33 AM
That is very odd indeed !
No I do not own an HP computer and don't have ANY wish to in light of the current situation. I have all manner of other PC's and Mac's and they all show the same symptoms when we try and use these types of wireless mouse.
why your's has suddenly stopped working is a mystery to me indeed. you might want to contact HP support (good luck) and get them to send you another one and see if it shows the same symptoms.