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Re: I have one website that simple pass won't log into (200 Views)
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Honor Student
IDAZsnowbird
Posts: 2
Registered: ‎02-21-2011
Message 1 of 4 (205 Views)

I have one website that simple pass won't log into

I've got an HP Pavilion dv6-6c43cl notebook running Windows 7 Home Premium, 64-bit.

Problem with Simple Pass 2012...

I've got probably a dozen websites that I lot onto regularly with SimplePass. I've just added "myuhc.com" and it logged in okay the first time and since then when I scan my finger it just reloads the log-in screen without logging in.  I've tried deleting that login card and letting it ask me if I want to save the login when doing it manually. I click yes, but when I go back and try it again it still just reloads the page after I scan my finger. I've also tried going directly into simple pass 2012 and building the log in there and it does the same thing.

 

Any suggestions to what I may be missing? Any help would be greatly appreciated.

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Distinguished Professor
ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
Message 2 of 4 (200 Views)

Re: I have one website that simple pass won't log into

Hi

 

Please find the web link given below might be helpful for you to resolve the issue.

 

Setup and Use HP SimplePass Fingerprint Reader

 

Troubleshoot a Fingerprint Reader

 



Let us know how it goes!

"I work for HP."
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****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student
IDAZsnowbird
Posts: 2
Registered: ‎02-21-2011
Message 3 of 4 (193 Views)

Re: I have one website that simple pass won't log into

Thanks, but I didn't find anything there that addresses my problem. My Simple Pass works just great on all the other sites. I've even set my wife up with a profile of her own and it's also working good. It's just the one website that reloads the login page after I scan my finger without logging me in.
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Distinguished Professor
Dragon-Fur
Posts: 3,635
Registered: ‎04-14-2009
Message 4 of 4 (191 Views)

Re: I have one website that simple pass won't log into

[ Edited ]

Content removed.  Assuming Member did not find content relevant (and I don't have his solution).

 

 

Kind Regards,
Dragon-Fur
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