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I received "expired" software with an Elite Autofocus Webcam that I purchased brand new today. (41 Views)
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GarnGrant Student
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GarnGrant
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Registered: ‎05-10-2012
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I received "expired" software with an Elite Autofocus Webcam that I purchased brand new today.

‎05-10-2012 05:13 PM

What a pain!  I received "expired" software with an Elite Autofocus Webcam that I purchased brand new today.  So I thought I could just download the correct version.  No!  They want me to pay $25 for shipping me a disc.  I don't think so.  I am trying to find some way of contacting the warranty department, but the site just takes me in a loop back to inputting the information about the device!  Does anyone have an HP warranty email address where I can ask them to replace the defective software at no cost to me?

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