Ink system failure on HP7280 all in one Printer fax scanner

[davidab]

I have an HP 7280 all in one printer scanner fax it is giving me at start up Ink System failure code 0xc18a0101

I have tried the resets from the HP site no go any help please? how can we fix this or do I have to send it out to

some one? I was working fine had low ink levels replaced the ones that were out and this. Help please ?

[-JohnB-]

This article should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en

Give the steps a try and let us know if it helps.

Best of Luck!

[davidab]

Thanks I tries that and still got the error code any ideas? what servicing mite it need?

can I do it my self? or do I have to send it some place? and where how much?

[007OHMSS]

Just to be sure, did you do this procedure:

1. Without turning off the product, disconnect the USB cable from the rear of the product. If your printer has a network or wireless connection, ignore this step.
2. Remove the cartridges from the product.
3. Wait until a message to insert the cartridges displays. If you do not see a message within a few minutes, skip to the next step.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. If you disconnected the USB cable, reconnect it to the rear of the product.
10. Try printing again.

[davidab]

Thanks I tried it still the same error ink system failure any thing else to try ?

[007OHMSS]

No other steps to try that I know of. Service options may be available @ 800-HPINVENT.