Photo Creation on my B210e is not updating..

[marmo]

My Secunia PSI is showing I need a security patch for HP Photo creations  (I had a version 1. I tried to overwrite with an up-to-date version 2 - Iran another scan and got the same results. I deleted  the old version - and still nothing. What am I doing wrong?

[RocketLife]

Hi Marmo.

Please contact our customer support team at hpphotocreations@hp.com.

Thanks for trying HP Photo Creations,

RocketLife

[deansdad]

Same here....

Why not just post the fix here?

Isn't that the point of forums?

[marmo]

I have decided to delete Photo Creation. If I want to use it someday I can re-dlownload it. Will this action hurt anything else on my HP Printer? I am not into photos - so have never used it.

Marmo

[RocketLife]

Hi Deansdad.

I apologize if my reply seemed terse. Technical issues like the one you and Marmo raised are best resolved through a direct conversation with our customer support team, hpphotocreations@hp.com. They have a variety of tools to diagnose and fix problems.

Thank you,

RocketLife

[RocketLife]

Hi Marmo.

Installing or de-installing HP Photo Creations has no effect on your printer or on other programs on your computer.

Thank you,

RocketLife