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04-19-2012 06:52 AM
I downloaded the newest full software for the ScanJet 5590 for installing on a brand new laptop running Windows 7 Pro 32-bit. I don't get any error messages, and at the end it says that it installed and I click Finish (I have to click Finish twice actually), but nothing actually installed. I can manually use "Add a device" and install the scanner driver, but I need to have the software installed so I have to option to scan to .pdf.