This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Wireless keyboard letters have disappeared! (90 Views)
Reply
Student
MissGin
Posts: 1
Registered: ‎04-26-2012
Message 1 of 2 (90 Views)

Wireless keyboard letters have disappeared!

Purchased the stand/wireless keyboard/mouse combo in late December 2011. I use my notebook for a home office (transcription business) and do indeed use my keyboard a LOT. However, this is the first time I have experienced letters wearing off my keyboard in LESS THAN FOUR MONTHS and HP refuses to replace it! 

 

I will not purchase another HP product. My Notebook malfunctioned within five months (repaired under warranty but receipt says I'm being charged approx. $16?! Still have to investigate that part.) and then HP refuses to replace a keyboard that is now virtually useless for anyone who's not an expert typist. 

 

Very, very, very disappointing.

Please use plain text.
Honor Student
pjmust214
Posts: 3
Registered: ‎05-10-2012
Message 2 of 2 (55 Views)

Re: Wireless keyboard letters have disappeared!

I bought my HP PAVILION DV6-6145DX in November 2011.  I sent it back to HP in January of 2012, and need to send it back again.


I am sending back my HP PAVILION DV6-6145DX for the second time due to the white letters coming off of my keyboard.

 

It is the same letters as last time:  "A, S, D, E, R & T."

 

I am very discouraged.  This has never happened on any of the other keyboards that I have worked on over the years.

 

I sure hope that the second time sending it back will be the charm.

 

Good Luck with yours!

Please use plain text.