This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Wireless keyboard letters have disappeared! (54 Views)
Reply
Student
MissGin
Posts: 1
Registered: ‎04-26-2012
Message 1 of 2 (89 Views)

Wireless keyboard letters have disappeared!

Purchased the stand/wireless keyboard/mouse combo in late December 2011. I use my notebook for a home office (transcription business) and do indeed use my keyboard a LOT. However, this is the first time I have experienced letters wearing off my keyboard in LESS THAN FOUR MONTHS and HP refuses to replace it! 

 

I will not purchase another HP product. My Notebook malfunctioned within five months (repaired under warranty but receipt says I'm being charged approx. $16?! Still have to investigate that part.) and then HP refuses to replace a keyboard that is now virtually useless for anyone who's not an expert typist. 

 

Very, very, very disappointing.

Please use plain text.
Honor Student
pjmust214
Posts: 3
Registered: ‎05-10-2012
Message 2 of 2 (54 Views)

Re: Wireless keyboard letters have disappeared!

I bought my HP PAVILION DV6-6145DX in November 2011.  I sent it back to HP in January of 2012, and need to send it back again.


I am sending back my HP PAVILION DV6-6145DX for the second time due to the white letters coming off of my keyboard.

 

It is the same letters as last time:  "A, S, D, E, R & T."

 

I am very discouraged.  This has never happened on any of the other keyboards that I have worked on over the years.

 

I sure hope that the second time sending it back will be the charm.

 

Good Luck with yours!

Please use plain text.