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02-24-2012 07:26 AM
I just installed a new Dell printer and computer. I use Windows 7. When I go to download photo creations, I get a message that downloading this type of file could damage my computer. I really would like to use this program but why would it cause problems?
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02-26-2012 09:43 AM - edited 02-27-2012 11:24 AM
I suspect what you're seeing is a generic notice from Windows or your Web browser about installing software. If you download HP Photo Creations from an official HP site like www.hp.com/go/hppc, you should be fine. Our support staff would be happy to walk you through the process via email or phone. Reach them at email@example.com.
If you get a chance, can you post the exact wording of the warning message here, along with the name of your Web browser? That would help other people find this answer.
RocketLife, developer of HP Photo Creations
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